top of page

Frequently Asked Questions

What materials are your products made from?

Our products are crafted from durable metal and feature a protective powder coating. Additionally, select product types offer stainless steel options for added versatility.

Where can I purchase the products?

Our products are available through various online e-commerce channels, including Line, Shopee, Lazada, and Noc Noc. Additionally, select items can be found at retail stores such as Tiny Tree @ EMQuartier and ODS @ Siam Discovery.

Are there any stores where I can view the products?

Absolutely! You can schedule an appointment to view our products at our showroom. Alternatively, some items are showcased at retail stores like Tiny Tree @ EMQuartier and ODS @ Siam Discovery.

Will the products rust?

Not likely. Our products are meticulously powder-coated to effectively prevent rust, as long as the surface remains intact. While misting during cleaning is acceptable, it's essential to avoid direct contact or submerging the product in water.

How can I clean the products?

We recommend using soapy water or approved cleaners for cleaning. Please refrain from using abrasive materials on our products to maintain their pristine condition.

Where are the products manufactured?

Our products are proudly designed and manufactured in the vibrant city of Bangkok, Thailand.

How long does it take to deliver?

Delivery typically takes 1-3 business days in Bangkok and the greater Bangkok area, while other regions in Thailand may take approximately 3-5 business days.

What should I do if there's an issue with my product upon delivery?

In the unfortunate event of a product issue, please provide clear photo or video evidence of the defect captured during the unboxing process. This will facilitate a smooth claims process for any damage that occurred during delivery.

Do you offer customized services for your products?

Certainly! We provide customized services to meet your specific needs. Feel free to contact us for more information and inquiries.

We deliver every day. Get your order in 1-3 days*.

Damaged in transit?
Get a free productexchange!

Show us what happened! Simply record a video while unpacking and we'll get you a replacement.

SHOP WITH CONFIDENCE!

Fast Delivery, Quality Guaranteed.

bottom of page